Returns & Exchanges

At AltAhar, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't fit or meet your expectations, we are committed to making the exchange or refund process as effortless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the original items with all tags attached into the shipping box and secure the prepaid return label provided via email to the outside.

• 3.
  Drop Off Your Shipment

  Take your package to the nearest authorized courier location or schedule a home pickup through our logistics partner's website.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.